Refund and Exchange Policy

Thank You for shopping with us!

We want you to be happy with your purchase from

TheClassicEdge.com.

If you are not satisfied with your purchase, we will give you a full refund* within 30 days from the date of purchase.

 

*TERMS AND CONDITIONS:

  • A Return Authorization (RA#) must be requested prior to any return.

  • Shipping and handling charges are not refundable.

  • A Sales receipt is required for returns. A Store Credit may be issued for

  • Items that are returned without Proof of Purchase.

  • Refunds are issued in the same form as used for payment: Credit returned

  • to your Credit Card or refund by Check.

  • Some items may be non-refundable after they have been opened. This

  • information is provided with the item description and is typically limited to

  • items that have been hygienically sealed or are otherwise disclaimed.

 

RESTOCKING CHARGES MAY APPLY*:

  • The following items are subject to restocking charges as noted:

  • Items returned missing packaging, packing materials, manuals or

accessories are subject to a 15% restocking charge.

  • Special Ordered items are subject to a 15% restocking charge

 

INSTRUCTIONS TO EXPEDITE RETURNS/ REFUNDS OF ANY ITEM:

 

  • Locate your original Sales Receipt.

  • Call, fax or email us and request a Return Authorization (RA#) for your item;

 

    • Phone: 804-794-4256

    • Fax: 804-794-6608 Fax (Subject: Request an RA#)

    • e-mail: service@theclassicedge.com (Subject: Request an RA#)

 

  • Follow instructions provided with the Return Authorization.

  • Locate the original box packaging, packing materials, manuals and any

accessories. Pack the item securely in an appropriate shipping container.

  • Enclose the item along with a copy of your purchase original receipt.

  • Note: All open edged blades (Kitchen Knives, Fixed Blade Knives

etc., should be wrapped with heavy paper or in the original sheath to assure that

the blade does not pierce the shipping box.

  • Consider insurance and delivery verification for your return. We are not

responsible for loss or damage when you are returning an item.

 

ADDRESS LABEL FOR YOUR RETURN

 

The Classic Edge

14300 Midlothian Turnpike, Suite E

Midlothian VA 23113

Attention Returns:

RA #_______